Our Story & Mission

About ClaimKiss — Built for
Malaysian Players

We are more than an online casino. ClaimKiss is a platform built from the ground up to serve Malaysia's passionate community of casino gamers and sports bettors — with speed, transparency, and respect at its core.

Who We Are

The ClaimKiss Story

ClaimKiss was born out of a straightforward observation: Malaysian players were underserved. The platforms available were either too slow, too complicated, or simply indifferent to local needs — no MYR support, no Touch 'n Go eWallet integration, no live chat in Bahasa Melayu. We decided to fix that.

Founded by a team of online gaming industry veterans and technology engineers with deep roots in the Malaysian market, ClaimKiss launched with a clear mandate — deliver a world-class gaming experience that feels genuinely local. That means instant deposits via DuitNow and FPX, withdrawals that clear in under five minutes, and a customer support team that can assist players in English, Bahasa Melayu, and Mandarin Chinese.

From our first launch to today, ClaimKiss has grown into one of Malaysia's most recognized online gaming destinations, serving players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. We cover the full spectrum — live casino tables, premium slots, sports betting on EPL and Liga Super Malaysia, and fast-paced crash games — all under one roof, all in MYR.

What keeps us sharp is our commitment to honesty. We operate under international gaming licensing frameworks, we enforce strict 21+ age verification, and we invest in responsible gaming tools because we believe a sustainable platform is one where players feel safe, respected, and in control.

288% Welcome Bonus
<5min Avg Withdrawal
24/7 Live Support
3 Languages

Our Journey

2021
Foundation & Concept

The ClaimKiss founding team — drawn from iGaming, fintech, and Malaysian e-commerce — begins building the platform infrastructure with a local-first design philosophy.

2022
Platform Launch

ClaimKiss goes live with full MYR support, Touch 'n Go eWallet and FPX payment integration, and an initial catalog of over 500 slot and live casino games.

2023
Sports Betting & VIP Program

Full sportsbook launches covering EPL, Liga Super Malaysia, and UFC. The ClaimKiss VIP loyalty program rolls out with tiered rewards and dedicated account managers.

2024
288% Magnificent Campaign

The landmark 288% welcome bonus is introduced, establishing ClaimKiss as one of Malaysia's most generous online gaming platforms for new players depositing RM50 or more.

2025+
Expansion & Crypto Integration

BTC, ETH, and USDT deposits go live. Multi-language support is deepened, and a new responsible gaming suite gives every player transparent control tools.


What Drives Us

Our Mission & Values

Every decision at ClaimKiss comes back to these principles — from how we build the product to how we talk with our players.

🎯
Player-First Always

Every feature, every update, and every policy decision starts with a single question: does this make life better for our players? Our players' experience is our product roadmap.

🔒
Uncompromising Security

256-bit SSL encryption, two-factor authentication, and segregated player funds are non-negotiable. Your money and data are protected the same way a bank would protect them.

⚡
Speed as a Feature

Waiting three days for a withdrawal is unacceptable. We have engineered our payment pipeline to process most withdrawals in under five minutes — because your winnings are yours, not ours to hold.

🌏
Genuinely Local

MYR accounts, Malaysian payment methods, Liga Super Malaysia odds, and support agents who speak your language — ClaimKiss is designed for Malaysia, not just adapted for it.

🛡️
Responsible Gaming Commitment

We enforce 21+ age verification, provide self-exclusion tools, and proactively identify problematic gaming patterns. Sustainable fun is our goal — not just short-term revenue.

🤝
Radical Transparency

Bonus terms are written in plain English with no hidden clauses. RTP figures are published where available. We do not mislead our players — ever.

Platform Highlights

Why Malaysian Players Choose Us

💳
All Local Payment Methods

Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, and FPX — deposit and withdraw in MYR with zero conversion fees.

🎰
Massive Game Library

Thousands of slots, live baccarat, blackjack, roulette, dragon tiger, sic bo, crash games, and sports betting — everything in one account, one wallet, one platform.

📊
Competitive Sports Odds

Real-time odds on EPL, La Liga, UEFA Champions League, Liga Super Malaysia, UFC, NBA, and more. Mix Parlay supported. Live in-play betting available on major fixtures.

🏅
VIP & Loyalty Rewards

Earn points on every wager. Redeem for bonus credits, cashback, or exclusive gifts. ClaimKiss VIP members enjoy dedicated account managers and faster withdrawal lanes.

📱
Mobile-Optimised Platform

Full functionality on any smartphone or tablet. No app download required — just open your browser and play. Works flawlessly on Android and iOS devices.

🌐
International Licensing Standards

ClaimKiss operates under international gaming licensing frameworks with independent RNG certification, player fund segregation, and a published responsible gaming program.


The People Behind ClaimKiss

Our Leadership Team

Experienced professionals from iGaming, fintech, and customer experience — united by a passion for building Malaysia's best online gaming platform.

👤
Chief Executive
Platform Strategy & Vision

15+ years in online gaming operations across Southeast Asia. Formerly led product at two major Asian iGaming brands before founding ClaimKiss.

💻
Chief Technology Officer
Infrastructure & Security

Cybersecurity and fintech veteran. Designed ClaimKiss's payment pipeline for sub-5-minute withdrawals and oversees our 256-bit encryption architecture.

🎯
Head of Player Experience
Support & Localisation

Built and manages ClaimKiss's trilingual support team. Fluent in English, Bahasa Melayu, and Mandarin — making sure every Malaysian player feels at home.

🛡️
Compliance & Integrity
Licensing & Responsible Play

Leads ClaimKiss's KYC/AML program, responsible gaming initiatives, and maintains our international licensing standards and regulatory obligations.

Our Commitment

Dedicated to Malaysian Players

Malaysia has one of the most vibrant and passionate online gaming communities in Southeast Asia. Players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam make up the backbone of our community, and we have built ClaimKiss around their specific needs — not as an afterthought, but as the founding principle.

That commitment shows up in the details: our minimum deposit is RM50, not some arbitrary foreign currency equivalent. Our bonuses are quoted in MYR. Our promotions calendar follows Malaysian public holidays. Our sports odds page prominently features Liga Super Malaysia matches alongside EPL and UFC events, because we know what Malaysian bettors care about.

We also take our responsibility seriously. ClaimKiss is not a platform designed to extract maximum value from players — it is designed to provide sustainable, enjoyable entertainment. We enforce strict 21+ age verification during KYC, provide deposit and loss limits to all registered users, and maintain a proactive responsible gaming program. If you ever need to step back, our self-exclusion tool works immediately, no questions asked.

For any questions about our platform, our policies, or your account, our support team is available around the clock at [email protected] — plain text, not a link. This is our direct line to you.

Supported Malaysian Payments

Touch 'n Go eWallet Boost GrabPay Maybank CIMB Public Bank Hong Leong DuitNow FPX BTC / USDT

Languages We Support

🇬🇧 English — primary language, all interfaces
🇲🇾 Bahasa Melayu — full support team coverage
🇨🇳 中文 (Mandarin) — live chat, WeChat, WhatsApp
🔞

21+ Only. ClaimKiss is strictly for players aged 21 and above. Age verification is required during KYC before your first withdrawal. Underage gambling is a serious issue — we take our enforcement obligations seriously.

Ready to Experience ClaimKiss?

Join thousands of Malaysian players who trust ClaimKiss for their online casino and sports betting entertainment. Fast payouts, generous bonuses, and genuine local support — all in MYR.

For players aged 21 and above only. Gambling can be addictive — please play responsibly.